Last Updated: 05 Oct 2023

Welcome to Best Plants! At Best Plants, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website, https://bestplants.ae. By accessing or using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information when you use our Website:

  1. Personal Information: When you make a purchase or create an account on our Website, we may collect personal information such as your name, email address, phone number, and shipping address.
  2. Payment Information: When you make a purchase, we collect payment information such as credit card details or other payment methods. However, we do not store your payment information. It is securely processed by our trusted payment service providers.
  3. Website Usage Information: We collect information about how you use our Website, including your IP address, browser type, device information, and browsing behavior. We may also use cookies and similar tracking technologies to collect this information.
  4. Communication Information: When you contact our customer support or subscribe to our newsletter, we may collect your email address and any other information you provide during the communication.

How We Use Your Information

We use the information we collect for the following purposes:

  1. Order Processing: We use your personal information to process your orders, provide customer support, and deliver products to you.
  2. Website Improvement: We analyze website usage information to improve the functionality and user experience of our Website.
  3. Communication: We use your contact information to respond to your inquiries, send order updates, and provide you with information about promotions and new products if you have subscribed to our newsletter.
  4. Legal and Security: We may use your information to comply with legal obligations, detect and prevent fraud, and protect our rights and the security of our Website.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required for the operation of our business (e.g., shipping companies, payment processors). We ensure that third-party service providers adhere to strict privacy and security standards.

Your Choices

You have the following choices regarding your personal information:

  • You can update your account information by logging into your account on our Website.
  • You can unsubscribe from our newsletter by following the unsubscribe instructions included in the email.
  • You can delete your account by contacting us at contact@bestplants.ae.

Security

We take the security of your personal information seriously. We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page, and the revised date will be noted at the top of the page.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Thank you for choosing Best Plants. We value your trust and are committed to protecting your privacy.